⏱️DURATA: Training pill 45-60 min or training session 1/2 day, 1 day

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Manage Feedback is a program for all employees of a company, managers and non-managers alike, highlighting the importance of feedback in the communication model and its crucial role in achieving results. The programme, which can last from one to two days, depending on the client's needs, focuses on developing the right mindset for giving and receiving feedback, as well as understanding one's own communication style and its impact on others.

Feedback is presented not only as a communication tool, but also as an essential piece in building and maintaining healthy working relationships. The programme aims to demystify feedback, clearly distinguishing between what is and what is not feedback, and to encourage the adoption of a growth mindset over a fixed one. Participants are encouraged to adapt their own communication style to meet the needs of others, while understanding the inner forces that can positively or negatively impact their outcomes and interactions.

This training addresses two main issues: understanding the effects of feedback and how to deal with them. The aim is to guide participants towards gaining the mindset and tools needed to move towards high quality work. Through practical exercises, discussions and case studies, participants will learn how to build productive working relationships and how to use feedback as a path to continuous improvement.

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Objectives:

• Differentiating between genuine feedback and non-feedback: Clear understanding of what constitutes constructive feedback.
• Adopting a growth mindset: Recognizing and promoting the benefits of an open mindset to learning and adapting.
• Adapting personal communication style: Improving communication skills to better meet the needs of others.
• Awareness of the impact of inner forces: Understanding how personal perceptions and emotions influence feedback given and received.
• High quality work orientation: Using feedback as a tool to improve personal and team performance.